CORE VALUES - the compass and cornerstone for success!
Together we passionately work to innovate and simplify our agency processes. We strive to provide every client interaction with education and exceptional service to transform their insurance experience.
Glavinsured Agency incorporates foundational beliefs and values that differentiates us within the industry by incorporating the importance of our core values.
* Achieve *
* Authentic *
* Team *
* Growth *
These seemingly simple core values exemplify how we make decisions and how we do business. We are a united team of unique individuals from different backgrounds who operate and communicate with the utmost respect for each other and our clients. This honor and respect enables us to serve and accomplish something transcendently valuable.
We recognize these core values as the cornerstone of Glavinsured’s identity. These values guide us as we continue to grow in our professional and personal lives. They are the standards which are exemplified in our day-to-day interactions.
Our core values, as opposed to just nice sounding sentiments, are how we work, live, and play here at Glavinsured. For generations we have been honored to earn our clients’ trust and believe that what differentiates us from the competition is our ability to create a unique culture that encourages an atmosphere of growth and happiness by infusing our values with our business interactions.
OUR TEAM | OUR VALUES
Achieve - Be Accomplished.
Russell Glavin, CIC / Partner, exemplifies our core value of Achieve in his interactions with the clients he serves within the Medicare market. He is thorough in his education of a seemingly complex and difficult to understand benefit. Russ is eager to assist every person who attends his seminars and his favorite saying is, “I will do my best to help you understand medicare and the options available by the time you leave here today.”
Mary Glavin, Operations, Sr. Director exemplifies the core value of Achieve in her ability to envision a brighter future and create the roadmap to accomplish business objectives. Her friendly smile and excitement create the energy that inspires us to meet and exceed our goals. She emphasizes the importance of the client experience and executing ideas, bringing them to fruition, as the key to a successful business. Mary’s work impacts every level of the agency and collaborates with each member of the team - always sharing the broader picture of what more it can be - and moving us toward a better tomorrow.
Authentic - Be Genuine.
Mary Peak, Client Service Representative (CSR), is a true gift to our clients and Glavinsured Agency. She has a special way of assisting our clients and exemplifies the value of Authenticity. She has a true and genuine personality that puts everyone at ease and creates an atmosphere of safety and joy. Mary’s steady logical approach to meeting the client’s needs is the cornerstone of our customer service department.
Rachel Floyd, Client Service Agent (CSA), is the first face you will see when you visit our agency. She exudes our value of Authenticity by her sheer nature. As the newest member of our team she has a wonderful personality that puts all those around her at ease. She is down to earth and ready to help where she is needed. Her warmth and genuine personality is contagious and well worth the conversation.
Team - One Team.
David Glavin, CIC / Partner, has a true spirit of what our value Team truly means. He works diligently to partner with his clients to provide them the very best insurance coverages. He is certainly a vibrant influence within our agency and creates the atmosphere of collaboration and teamwork. David gives out compliments easily for a job well done. He takes personal responsibility seriously and is a true inspiration to the agency.
Growth - Be Smart.
Jennifer Greenwood, Client Service Representative (CSR), exemplifies the important value of Growth by continuing to seek out training and educational opportunities that develop and enhance her knowledge of the insurance industry. She strives to create efficiency for our clients and offers ideas to simplify processes that positively impact the insurance experience. Jennifer is truly a joy to spend time with and is always willing to encourage those around her.